12 Feb 2014
MUMBAI - Jet Airways, India’s premier international airline, was adjudged winner of the coveted 7th Loyalty Award 2014 for the “Best Loyalty Program in Service Sector” at The Lalit Hotel in Mumbai. The award was received by Mr. Kaushal Satam, Head - JetPrivilege, Jet Airways in the presence of an August gathering of industry stalwarts. The 7th Loyalty Summit Awards 2014 were presented by AIMIA, India.
The Loyalty Awards 2014, instituted by Kamikaze B2B Media, are based on a structured selection process, and seek to celebrate and recognise the efforts undertaken by an organisation in the area of customer loyalty to improve customer relationships and build long term profitability. These Awards are an outcome of a combination of extensive consumer research undertaken in major cities of India across various parameters by an independent research agency aided by nominations received from organisations. Jet Airways emerged as a winner amongst players from different sectors such as airlines, financial services, retail and hospitality.
Mr. Gaurang Shetty, Senior Vice President – Commercial, Jet Airways said, “At Jet Airways, we have always believed in fostering long-term relationships with our guests, through continuous customer centric innovations. This award is a reflection of the emphasis laid by Jet Airways in ensuring that customer needs are kept uppermost in the mind to offer guests as comfortable a travel experience as possible. We are proud and honoured to have received this prestigious award from AIMIA.”
Sourced: TravelDailyNews