Goibibo.com introduces 'goCash': closed wallet' travelers to get instant refund on online travel bookings

NEW DELHI - India's leading online travel aggregator, GoIbibo.com has launched a closed wallet named goCash. In the online travel industry, one of the biggest problems for a customer is to get fast refunds in case he/she decides to change or cancel their travel plans. Goibibo's goCash solves this exact pain point. The applications delivers instant refunds into the Goibibo goCash wallet.

Before launch of goCash, Goibibo took less than 24 hours in firing refunds to the respective bank (credit or debit card account). Again the fastest processes followed by Goibibo in the industry. However, after goibibo had processed the refund, the banks took anywhere between 2 to 5 business days to credit the money back to the customer's account. This is where it got frustrating for consumers especially for frequent travellers, as money in their credit card remained blocked for a significant amount of time. In case of rewards/points redemption, banks can take as high as 15 business days to credit the points, thereby further increasing anxiety and pain of the travelers.

With the launch of goCash, Goibibo has solved this major problem for the travellers. On an average 2 out of every 3 people book again within 10 days of cancellation. Therefore, goCash enables customers to use their cancellation money for their future booking across the gamut of travel services available on Goibibo. Furthermore travellers can get extra bonus by using gocash currency.

As per the company statement, "It is absolutely safe, secure and most liquid travel currency that has no expiry and no delays in refund. It is perfectly liquid - even more liquid than your credit/debit card."

How does goCash work:

1. Cancellations and refunds: While doing a cancellation on goibibo, the user gets the opportunity to opt for refund to goCash, instead of refund to his/her debit/credit card. If chosen, this goCash amount is credited into his goibibo account instantly and allows the user to book any ticket on goibibo.com. As a launch offer, the user gets 2% bonus goCash (the offer is valid for 3 months from today). As we see, opting for goCash means instant refund, and an additional 2% refund money - one of the best deals in online travel industry across the world.

2. Booking: While booking, if the user is logged in and has goCash in his account, goibibo will seamlessly deduct the booking amount from goCash. The user need only pay the difference, if any. If he/she has sufficient goCash, this means no more payment hassle - booking completed within seconds - flat.

3. goCash account: As with any currency, transparency remains our first necessity. You can easily see all the transactions that happened on your goCash account, anytime.

So why should you go with goCash?

1. Smoother: No more hopping around to payment gateways, no more fumbling around with credit cards and passwords. goCash completely removes all the hops to get your tickets booked, removing a major source of agony.

2. Flexible: Your goCash can be utilised to do any transaction that can be done on goibibo. It does not matter whether you earned that goCash as a flights refund. Go ahead and book a hotel with it, no problem.

3. Smart: When you use goCash, it saves goibibo time and bank-level integrations. We pass on that benefit to you as 2% bonus goCash. Its all about being smart.

4. Love: If you love goibibo and book through us all the time, it's time to let us know. Use goCash the next time you come over, and we'll keep track. We have a lot of exciting goodies,premium services for loyal users, and we're also gonna reward people who spread the word. Stay tuned for more.

Sourced: TravelDailyNews