Amadeus Ticket Changer takes the pain out of reissuing tickets for travel agents

BANGKOK, Thailand - Amadeus, a leading technology partner for the global travel industry, announces the launch of Amadeus Ticket Changer in Asia Pacific.

Amadeus Ticket Changer allows travel agents to efficiently manage their customer change requests in as little as three minutes. Whether re-pricing, re-issuing or refunding a ticket or itinerary, Amadeus Ticket Changer saves time and reduces the possibility of errors.

Unique to Amadeus, Ticket Changer calculates all kinds of itinerary modifications, including the date, flight and routing, and processes all types of tickets and fares, before and after departure, in four simple steps.

Louisa Wang, Ticketing Department Manager, Comfort Travel Taiwan, commented, “In the past I could spend up to 15 minutes to manually calculate ticket changes, but with Amadeus Ticket Changer, it now only takes me three minutes. Ticket changer helps me filter information so I can quickly and accurately serve my customers. It really has helped reduce my daily workload.”

Amadeus Ticket changer can automatically calculate and guarantee any applicable fare, tax or penalty collection for over 94 airlines globally, including Eva Airways and Qantas in Asia Pacific.

Leon Herce, Vice President, Distribution Commercial, Amadeus Asia Pacific said, “Our goal is to create solutions that help address the challenges our travel agency customers face, and find ways to make their life easier. Amadeus Ticket Changer takes the pain out of the ticket reissue process and leaves agents with more time to focus on providing great service.”

Sourced: TravelDailyNews