IATA recognises fast track players

SINGAPORE Airports and airlines are being recognised for offering fast track services as part of International Air Transport Association’s latest programme to speed up ground services for passengers.
IATA’s Fast Travel in the Asia-Pacific region gave Qantas Airways platinum status for fast travel implementation, while Narita International Airport Corporation has engaged IATA to conduct a study on how to implement measures at Tokyo’s Narita Airport.
The Fast Travel programme is an industry effort to responds to passenger demand for a more seamless travel experience and more control through six time-saving, self-service initiatives.
plane-seatsThey are:
Self check-in and/or automatic check-in
Bags ready-to-go
Document check
Flight re-booking
Self-boarding
Bag recovery
In IATA’s 2014 Global Passenger Survey, over 75% of air travellers would prefer to check in online or automatically by receiving a text message or email. Only15% want to receive their boarding passes from an agent at an airport check-in counter.
The industry’s target is to implement Fast Travel projects covering 27% of eligible passengers this year and by 2020, the goal is to have 80% of passengers offered a complete self-service suite based on common industry standards.
IATA has awarded Qantas platinum status in recognition of the airline’s progress in implementing Fast Travel.
The award was presented by IATA’s director general and CEO, Tony Tyler during the World Passenger Symposium held in San Diego.
Qantas is the first airline in Asia-Pacific and the second in the world to achieve platinum status. It is achieved when Fast Travel compliant solutions are made available to at least 80% of an airline’s passengers.
IATA has been engaged by the Narita International Airport Corporation (NAA), which manages Tokyo’s Narita Airport, to conduct a study on challenges and opportunities for the implementation of Fast Travel initiatives for international travellers at Narita Airport. NAA is the launch customer for this service by IATA Consulting.
Through the study, IATA will provide recommendations on how the various Fast Travel initiatives can be implemented and integrated with the existing systems at Narita Airport.

sourced:ttrweekly.com