US boutique hotel centralizes online distribution with Connect by eRevMax

NEW YORK - New York based boutique hotel, the Mark, is upgrading its online distribution solution to Connect by eRevMax to benefit from 2-way connectivity between its property management system and online sales channels. The hotel, which has been using RateTiger Channel Manager, is migrating to enterprise connectivity solution from eRevMax to process all third party channel updates via MICROS Opera PMS.

Connect, the SaaS based distribution solution, provides fully integrated, two-way XML connections to over 150 global and regional online booking sites, helping properties of all sizes to maximize their online exposure through eRevMax Channel Ecosystem. The seamless connectivity will allow the Mark update rates and inventories in real-time and receive reservations directly into its PMS ensuring online sales optimization and eliminating chance of overbookings. They can monitor their booking trends across all channels on a single reporting dashboard to react instantly with a more effective distribution strategy.

“This partnership has been wonderful for the Mark Hotel. It has allowed our staff to benefit from the tremendous amount of time that is saved by not having to manually enter reservations. It also helps to eliminate in the instances of human error which naturally occur when entering reservations. This trusted integration system, which works seamlessly with our property management system, allows us to take more time on our calls with guests. The more we can relate to our customers, the better we can tailor our service to them. Thank you eRevMax,” said Christina Samuel, Revenue Manager, The Mark.

“Being trusted by one of our loyal customers for upgrading their distribution solution again shows our commitment in providing the global hospitality industry with market leading products and services to meet all their revenue and distribution needs. The Mark will be able to identify the best producing websites, while also improving relationships with channels that have a lower commission. They can diversify their product offerings by creating new room-types and packages to cater to needs of a wider audience, which will have a positive impact on hotel bookings,” said Ricky Castoldi, VP Sales - Americas, eRevMax.

Connect, eRevMax’s enterprise connectivity solution delivers real-time connectivity between CRS/PMS, electronic sales channels including GDS, OTAs, IDS, Metasearch Engines, Wholesalers, Tour Operators and other travel sales companies processing online hotel bookings. It supports full enterprise integration with 2-way XML connectivity; all delivered in a Software-as a Service (SaaS) model for the independent market up to Tier 1 hotel groups, counting Accor, Louvre, Kempinski and NH Hotels among its implemented client list.

sourced:traveldailynews.asia