Sheraton Imperial KL intensifies courtship of healthcare travellers

20 Jun 2018  2048 | World Travel News

Sheraton Imperial Kuala Lumpur Hotel has become the first hotel in Malaysia to be certified a “Medi-Secure-Safe Hotel” by medical tourism resource Ticadoc, part of efforts by the hotel to attract more wellness and healthcare visitors.

Frank Beck, managing director of Sheraton Imperial Kuala Lumpur Hotel, said: “Our participation with Ticadoc is part of a strategy to expand market reach. It is a platform that opens up opportunities, which does not only translate into business but also in hospitality service offerings targeted at wellness and healthcare travellers.”

From left: Sheraton Imperial Kuala Lumpur Hotel’s Frank Beck and Ticadoc’s Richard Stevens

“Our platform is to provide medical-stay travellers with assurance, using us as a tool to assess (if their) choice of stay is in accordance to strict medical requirements,” Richard Stevens, executive chairman of Ticadoc said.

To get certified, the hotel had to pass a series of internal and external audit, with a comprehensive list of safety and security compliance to fulfil, according to a statement from the hotel.

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