Emirates allows customers to ‘Hold their fare’

Emirates Hong Kong, has releases a new feature for customers to book and lock in fares while they simultaneously plan their travel itineraries for their business trips, family holidays or weekend getaways.

Thierry Antinori, executive vice president and chief commercial officer, Emirates
Thierry Antinori, executive vice president and chief commercial officer, Emirates
‘Hold My Fare’ is a new feature on emirates.hk that offers customers the opportunity to hold their reservations and lock in Emirates fares for up to 48 hours for a nominal fee.

The fee is calculated based on the booked route or destination and applies to every passenger except infants.

To lock in the fare and preferred flight, customers are asked to authorise the reservation, which will then be held on their credit card.

The fee is released back to customer’s credit card if tickets are paid for within 48 hours.

Thierry Antinori, executive vice president and chief commercial officer, Emirates, said: “Emirates is committed to finding innovative ways to make the online booking experience even more convenient.

“With ‘Hold My Fare’, customers can finalise the details of their journey, organise accommodation with their travel companions or family with the peace of mind that their preferred flights won’t sell out and that they are guaranteed that their fares will not be affected.”

Customers can choose the ‘Hold My Fare’ option on the payment page of emirates.hk. Customers also receive a booking confirmation email after they have used ‘Hold My Fare’, with information on when the booking will be held until.

sourced:traveldailymedia.com