Jetstar’s first travel shop debuts in Jakarta

09 Oct 2012 2290 | Business & Trade Fairs

Jetstar Group opens its first retail outlet
- Travel shop to offer a range of payment options, including direct cash payments
- Hotels, insurance and travel packages coming soon

The Jetstar Group, one of Asia’s fastest growing group of airlines, has opened its first Travel Shop in Jakarta, making it even easier for Indonesian customers to book and pay for any fare across the entire Jetstar network

Located in the busy Kelapa Gading district, the shop will offer customers convenient access to Jetstar’s low fares and growing number of travel products including hotels and travel insurance, with the ability to transact in cash.

In Jakarta to launch the Travel Shop for the Jetstar Group, Jetstar Asia and Valuair CEO Barathan Pasupathi said Jetstar was focussed on looking at innovative distribution solutions to make the carrier’s low fares more accessible to more people.

“Understanding our customer’s preference for cash payments and the low levels of credit card ownership in Indonesia, we have created our very first retail outlet to make flying with us even easier,” Mr Pasupathi said.
“The investment in this new Travel Shop, the first retail outlet for the Jetstar Group, reflects the importance of Indonesia to the Jetstar network.

“The Jetstar Travel Shop will help us to grow our customer base in Indonesia and will support Jetstar as we explore future growth in this market,” he said.

To mark the opening of the first ever Jetstar Travel Shop, Jetstar is offering sale fares to Singapore at just USD40, to Hong Kong (via Singapore) for USD135, Osaka (via Singapore) for USD210, and other destinations. Sale fares are only available at the Jetstar Travel Shop and terms and conditions apply.

The Jetstar Group currently operates 80 weekly services to Jakarta, Denpasar, Surabaya and Medan.

In order to further improve the booking experience with Jetstar for Indonesian passengers, the Jetstar Group will accept Indonesian Rupiah (IDR) from 16 October. This is in addition to payments available in US dollars.

The Jetstar Travel Shop will be operated in collaboration with partner Holiday Tours and Travel and will be open between 10am and 7pm, seven days a week.

* Singapore to Osaka flights commence 1 November 2012, subject to government and regulatory approval.