Automated check-in counters arriving soon at Swissôtel The Stamford

As part of a multi-million-dollar hotel transformation programme, Swissôtel The Stamford is introducing automated check-in and check-out counters at its lobby, along with an industry-first biometric facial recognition security feature, by the end of August.

The new technology enhancement is said to help complete check-in in under a minute per guest. On arrival, guests input their reservation details, allowing the system to authenticate the booking confirmation before requesting for a valid identification document scan and information collection.

As a security measure, the in-built biometric facial scanner verifies each guest’s identity before the system completes the payment and check-in process.

The technology is a biometric system capable of uniquely identifying or verifying a person using a comparison and analysis of facial contour patterns and mapping these back to the image provided through the scanning of the guest’s identification documents.

Additionally, the automated check-in platform offers options for guests to purchase room upgrades as well as other select hotel promotions and services to enhance their stay.

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